Privacy Policy
Effective Date: August 10th, 2026
Stephanie Harvey Speech-Language Pathology ("we," "our," or "the Clinic") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide through our website and when communicating with us.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Information submitted through contact forms
- Information provided when requesting appointments or services
We may also collect limited website usage information through cookies or website analytics to help improve our website.
How We Use Your Information
We use your information to:
- Respond to your inquiries
- Schedule appointments
- Communicate about services
- Send appointment reminders
- Provide client support
- Improve our website and services
- Meet legal and professional record-keeping requirements
SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages, we may send SMS messages regarding:
- Appointment scheduling
- Appointment reminders
- Changes to appointments
- Requests for information related to your care
- Other client service communications related to our services
Message frequency will vary depending on your interactions with our clinic. Message and data rates may apply according to your mobile carrier. You may opt out of receiving SMS messages at any time by replying STOP. Reply HELP for assistance or contact us directly using the information below.
Sharing Your Information
We do not sell your personal information.
We may share information only when necessary to:
- Provide requested services
- Process payments
- Comply with legal obligations
- Work with trusted service providers who assist in operating our clinic and are required to protect your information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, or misuse.
Your Choices
You may contact us at any time to:
- Request access to your personal information
- Request corrections to your information
- Withdraw consent where permitted by law
- Ask questions about our privacy practices
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Stephanie Harvey Speech-Language Pathology
- Email: connect@stephanieharvey.ca
- Phone: 204-515-1255
- Website: stephanieharvey.ca/pages/contact